Shipping policy

We deliver worldwide.

If you don’t find the delivery location you want at the check out, please send us an email to hello@wearrosere.com.

We undertake an obligation to dispatch the order within 1 working days from the day of the accepted payment.

Delivery terms are:

In Estonia: within the territory of Estonia, items are delivered within 2–4 working days from the day of dispatch. To foreign countries: items that are sent abroad, are delivered within 3-14 working days from the day of dispatch.

The way of delivery:

To the Baltics (Estonia, Lithuania, Latvia): we deliver orders via parcel delivery company’s Venipak and Omniva services directly to the customer’s address that is provided in the order or to parcel pick-up terminals. The delivery time is usually from 2 to 4 working days.

To other countries: items destined abroad are sent:

– by registered mail via services of the partnercourier. The delivery time is usually from 4 to 14 working days.

If there isn’t anyone at home at the moment of delivery, the post representative will usually leave a notice informing you that the parcel has to be collected from the local post office specified in the notice. Information about the documents required for the collection of the parcel at the post office of the customer’s country is usually provided in the notice left by the post representative.

Local postal service providers bear the responsibility for the delivery and the final handling of the parcel at the post abroad.

When items are dispatched to the addresses in other countries, we will provide the customer with a dispatch confirmation by email, which will also contain shipment number that can be used for tracking the parcel’s route. Please note that parcel tracking service might not be available in all countries.

The delivery fees apply on the check out.

When the necessary information for the delivery is provided, the customer must carefully enter correct and accurate information so that the parcel reaches the destination. Otherwise, the customer will have to cover repeated item’s delivery expenses.